Comments on: Bounceweb Web Hosting http://www.thenetguruz.com/webmaster/bounceweb-web-hosting/ Web Agency & Tech Blog Mon, 01 Dec 2008 23:21:24 +0000 http://wordpress.org/?v=2.6 By: Mohd. Hashim Khan http://www.thenetguruz.com/webmaster/bounceweb-web-hosting/#comment-128 Mohd. Hashim Khan Thu, 10 Jul 2008 15:03:38 +0000 http://www.thenetguruz.com/webmaster/bounceweb-web-hosting/#comment-128 Biggest comment ever !! I can understand your frustation, life goes on, never take these small problems too seriously as problems with web host happen. I had downtime problems with iX hosting, and small problems with other big host as well. Biggest comment ever !! I can understand your frustation, life goes on, never take these small problems too seriously as problems with web host happen. I had downtime problems with iX hosting, and small problems with other big host as well.

]]> By: Phil Rauso http://www.thenetguruz.com/webmaster/bounceweb-web-hosting/#comment-129 Phil Rauso Wed, 09 Jul 2008 14:44:44 +0000 http://www.thenetguruz.com/webmaster/bounceweb-web-hosting/#comment-129 On January 28, 2008 I purchased a “BRONZE RESELLER” server from BOUNCEWEB.COM which cost me a total of $254.40 and was billed through 2CO.com. This server was paid for in full for 1 year and they promise a “100% uptime guarantee for our network” as stated on their website. From the time I purchased the 1 year server until this very day I have only had 4 months and 2 weeks of uptime on my server… that’s 3 months of down-time. My account web name is www.ClickArizona.com and it is still offline as of today. After informing BOUNCEWEB.COM that I can not run business on servers that always down, I would not be renewing with them when my server expires in January of 2009 and to please not bill my credit card with “auto-renew” when my contract was up. After informing them of this on June 1, 2008 they completely shut down my server with all my business websites while I still had 7 months remaining on my pre-paid contract. I asked them to please honor their contract and put my server back on-line or refund the remaining 7 months I have left on the server. They said the only way they would put my server back online is if I gave my credit info to renew again in January 2009 otherwise they will keep my server off-line. I have tried contacting them using the email address they provide on their website (service@bounceweb.com) but it keeps getting returned as an “invalid” email address. I tried calling their customer service numerous times at the number posted on their website (1-713-893-3882) but all I get is an answering machine and no one ever returns my calls. I even contacted the BBB and they said they were not even able to reach the business to speak with anyone… they also have strikes against them with the BBB for doing this to other businesses. This purchase was made on the internet through their website (BOUNCEWEB.COM). Their website says they are no longer taking any new orders and it is IMPOSSIBLE to speak with or communicate with anyone involved with this supposed company. I am demanding a complete reverse of $254.40 charge dated 2/1/2008 from my Credit Card company for breach of contract, fraud and failing to provide services promised. They suck On January 28, 2008 I purchased a “BRONZE RESELLER” server from BOUNCEWEB.COM which cost me a total of $254.40 and was billed through 2CO.com. This server was paid for in full for 1 year and they promise a “100% uptime guarantee for our network” as stated on their website. From the time I purchased the 1 year server until this very day I have only had 4 months and 2 weeks of uptime on my server… that’s 3 months of down-time. My account web name is http://www.ClickArizona.com and it is still offline as of today.

After informing BOUNCEWEB.COM that I can not run business on servers that always down, I would not be renewing with them when my server expires in January of 2009 and to please not bill my credit card with “auto-renew” when my contract was up. After informing them of this on June 1, 2008 they completely shut down my server with all my business websites while I still had 7 months remaining on my pre-paid contract.

I asked them to please honor their contract and put my server back on-line or refund the remaining 7 months I have left on the server. They said the only way they would put my server back online is if I gave my credit info to renew again in January 2009 otherwise they will keep my server off-line.

I have tried contacting them using the email address they provide on their website (service@bounceweb.com) but it keeps getting returned as an “invalid” email address. I tried calling their customer service numerous times at the number posted on their website (1-713-893-3882) but all I get is an answering machine and no one ever returns my calls. I even contacted the BBB and they said they were not even able to reach the business to speak with anyone… they also have strikes against them with the BBB for doing this to other businesses.

This purchase was made on the internet through their website (BOUNCEWEB.COM). Their website says they are no longer taking any new orders and it is IMPOSSIBLE to speak with or communicate with anyone involved with this supposed company.

I am demanding a complete reverse of $254.40 charge dated 2/1/2008 from my Credit Card company for breach of contract, fraud and failing to provide services promised.

They suck

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